The East Hill Group knows how to go above and beyond

By Mike McGann, Editor, The Times Bill and Robin Huyler, principals of The East Hill Group of Chadds Ford. CHADDS FORD — Sometimes answering a customer’s question correctly is not enough.  When you fundamentally understand your customers, you can go above and beyond and not only answer their questions but can begin to anticipate their needs. That’s the fundamental philosophy behind The East...

Real estate values may be trickiest aspect to sales

Buyers see prices as too high, sellers too low; sometimes an agent can help bridge this disagreement By Amy Dettore, Columnist, The Times “I got a low ball offer.” I’ve been selling real estate a long time and I always try to put myself in my client’s shoes, to try and understand what they are feeling. Now, I speak from experience and appreciate the disappointment that so...

New laws slashing mortgage fees

New disclosure rule on closing costs will open the door to home buying for more By Jill Goldman, Special to The Times We’ve all been in the position of finally putting together enough money to buy a home, or helping a child put money down on a first home, and after putting together a 10-20% deposit, finding ourselves reeling from the mortgage company estimate that includes a whole lot of unexpected...